Message from the Patron
The past year has been a challenging period for Swaziland Hospice At Home (SHAH). The organizationís resources are still the most impacting factor in its quest to serve the Swazi terminally ill and poverty stricken segment of our society. This is evident when considering the organizationís difficulties in meeting requests from its constituencies fully. These requests ranges from alleviating pain and suffering, home based care and bereavement support to mention but a few. I am quite aware of the fact that some drugs continue to be indispensable for the relief of pain and suffering and may I assure you that we are doing everything in our power to ensure that adequate provision is made available. Read more...

Strategic Objectives
  • To improve the health of people living with terminal illness diseases including HIV/AIDS.
  • To improve the coping mechanism of the people affected by HIV/AIDS.
  • To strengthen and provide professional palliative and home based care at SHAH.
  • To improve the standard of living of the targeted groups:
    • People affected and infected by Aids
    • Cancer patients
    • TB patients
    • Community volunteer
    • Youth, men and boys

Staff Email

Mission Statement

"To improve the quality of life of all clients with life limiting diseases, including HIV/AIDS"

The Vision:

The Swaziland Hospice At Home (SHAH) aspires to become the centre of excellence in palliative and home based care in the Kingdom of Swaziland.


"To alleviate pain and suffering, hence improve the quality of life of the affected patients, their families and their communities"

Operational Objectives
  • Institutional Development Objective.
  • To establish an appropriate management and information system (MIS) that enables hospice to manage its activities effectively and efficiently.
  • To imbue a culture of professionalism among hospice staff at all levels to adequately meet client needs.
  • To improve the image of hospice in societies, amongst clients, the donor community and government.
  • To develop an organizational structure that supports the strategic requirement of hospice and enables the institution to be managed effectively and efficiently.
  • Instigate a programme of income generation activities, which will include, rent of hospice properties, counseling and expertise rendered on both palliative and home based care.

Key Operating Principles
Hospice agrees to operate under the principle of:
  • Professionalism
  • Service quality and excellence
  • Fairness, consistency and equity
  • Transparency and accountability
  • Integrity and honesty
  • Diligence
  • Accessibility
  • Ensure good health - ethics.
  • Deliver professional programmes, which address client needs.
  • Undertake continuous staff development.

Hospice agrees to control by:
  • Establishing and monitoring key performance.
  • Developing and implementing a monitoring and evaluation system.
  • A yearly audit of accounts.